With Ensenda shippers finally have the opportunity to take control of last mile delivery with technology. We invested in developing technologies that allow flexible real-time data exchange so you don’t have to. Even without significant IT resources or budget, our technology professionals can give you access to a flexible, standardized platform that will optimize your delivery network and open the door to customized reporting, service level expansion and online tracking.
For starters, integration with Ensenda is simple. We work with customers to receive data electronically for all orders using a range of integration protocols including EDI, EDI-X12, AS2, XML, CSV and FTP. Ensenda will create and manage all project timelines, testing environments and any required documentation. We can also integrate with your call center CRM or ERP systems to empower business support groups
Online Tracking, Visibility & Scanning
The Ensenda system tracks orders online through a single portal. Orders can be tracked by date, origin, customer name or a customer specified tracking/order number. Our platform supports various scanning protocols and easily integrates into websites to provide tracking information to your customers.
In addition to tracking orders online, Ensenda offers flexible customized reporting for your business. Based on our customer’s needs we can adjust the availability, frequency and distribution of reports. Reporting formats are flexible so that customers can measure the Key Performance Indicators that are relevant such as ranking carriers based on cost or quality.
Payment Processing & Reverse Invoicing
Ensenda systems allow customers to outsource the audit and account payable functions associated with managing a carrier network. Our systems streamline freight bill audit and pay by eliminating the need to review invoices from each carrier, removing the possibility of overcharging, and simplifying the claims management process. Invoices and EDI feeds can also be custom formatted with GL codes that are recognizable by your accounting systems.