Ensenda is a leading provider of last-mile logistics services in the U.S. and Canada. We use our technology and our industry experience to manage a network of the very best local delivery providers in every local market. When you partner with Ensenda you are working with a team of experienced transportation professionals and with top carriers that provide a flexible, scalable and cost effective delivery solution.
Ensenda Delivery Services:
Ensenda’s technology provides seamless visibility and a simple integration process. Our online tracking empowers distribution managers, retail stores, call centers and end-consumers with the ability to track orders online in real-time. Our technology provides easy access to key performance indicators, cost metrics and order status alerts which drive operational excellence. Ensenda’s continuing innovation in technology is raising the bar.
When you choose Ensenda, our hands-on carrier management team will be on the ground at the carrier’s operations working every day to improve quality and reduce cost. Our team performs operational training based on your SOPs and conducts routine on-site audits. We use our technology to gain visibility into key performance indicators to drive continuous improvement and we handle administrative details like insurance liability and contracts. Ensenda will drive ROI for your company and satisfaction for your customers.
At Ensenda we are passionate about customer satisfaction, its part of our mission. We focus on spotting performance trends and analyzing business processes that reduce cost, improve efficiency and create great service experiences for your customers and internal departments. Ensenda provides toll free phone numbers, email and instant messaging access to our call center to ease interactions and we document every contact through our integrated customer database (CRM) to maximize information flow.